The 24/7 Brokerage Lifeline.
Standard IT providers punch out at 5:00 PM on Friday. But real estate spikes when the final offers are due late on Saturday night. A technical freeze or a silent inbox intruder shouldn’t cost you a commission or trigger a lawsuit. Cyber Secure Group bridges the weekend gap, securing your decentralized 1099 workforce while keeping your transactions moving.
Built for the way brokerages actually work
Your front desk might be secure. But agents accessing contracts from public Wi-Fi and personal home computers are your single greatest network vulnerability, and they work when no one else is watching.
24/7/365 Tech Concierge
Immediate help with MLS upload triage, photo resizing, and listing edits. At midnight on a Saturday, not next business day.
Contract Continuity
Instant support for ZipForm freezes and transaction-management logins before midnight deadlines, so deals don’t die on a frozen screen.
The Invisible Shield
Huntress enterprise-grade threat-hunting running silently to block wire fraud and support your data-compliance obligations, without slowing your agents down.
What your tech concierge actually does
We handle the tech headaches so you can focus on closing deals.
Instant support
- A direct line to us — not help-desk tickets. You call or text, and we help you while you’re on the phone.
The “make it work” service
- MLS help — a listing to upload? We walk you through it and get the photos and docs in correctly the first time.
- Transaction tools — stuck in Lone Wolf, CloudCMA, or ZipForms? We get on your screen and click the buttons with you until you’re comfortable.
- New-agent setup — new laptop or tablet? We make it real-estate ready before you open your first email.
The “don’t get hacked” shield
- Invisible protection — security that stops hackers from diverting your client’s wire-transfer money, running silently so it never slows you down.
- Fraud watch — a suspicious email that looks like an agent or title company? Call us and we verify whether it’s real or a scam.
Elite oversight for brokerages
For brokerages that require zero downtime and total technical oversight.
Priority workflow engineering
- Instant-access support — a direct, private line to your lead technical strategist. No tickets, no queues, no waiting.
- System triage — when a critical transaction tool (ZipForm, Lone Wolf) fails during a closing window, we handle the vendor escalation so your agents don’t have to.
Proactive security & compliance
- Active threat hunting — we don’t just install antivirus; we hunt for active intruders in your brokerage network 24/7.
- Escrow fraud prevention — real-time monitoring and hardening of your email and cloud environment to block wire fraud and BEC attacks, the #1 threat to your brokerage.
“Elite” operational enablement
- Concierge system training — dedicated, one-on-one sessions for agents who need high-level training on MLS integrations and transaction software.
- End-to-end onboarding — full technical setup for new agents within 24 hours. They show up ready to sell; we handle the software, syncs, and security.
- Executive dashboard reporting — quarterly technical health reports for the Broker/Owner, detailing system uptime, security risks neutralized, and agent software utilization.
You’re Accountable. We Make It Defensible.
Under California’s evolving data-security rules, your firm — as the data controller — is responsible for certifying its security program and passing its own audits. A vendor invoice won’t shield you; a documented, enterprise-grade program will. Cyber Secure Group delivers the controls, monitoring, and audit trail that turn that responsibility into a defensible position.
Schedule your complimentary risk assessment
Tell us about your brokerage and we’ll map your cybersecurity & network exposure. No cost, no obligation.