Privacy Policy

Cyber Secure Group (“Cyber Secure Group,” “we,” “us,” or “our”) provides technical infrastructure and cyber security services for real estate brokerages and other regulated industries. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. By using this site or submitting a form, you agree to the practices described below.

Information we collect

Information you provide. When you complete a contact, consultation, or download form on our site, we collect the details you submit, which may include your name, email address, phone number, brokerage or company name, and any message you choose to send.

Information collected automatically. Like most websites, our hosting and analytics tools may record technical data such as your IP address, browser type, device information, pages viewed, and the date and time of your visit. Some of this data is collected through cookies and similar technologies.

Information from third-party services. Our forms are powered by Jetpack (Automattic), our site is hosted on WordPress.com, and certain pages embed Google Maps. These providers may process data on our behalf or collect data directly under their own privacy policies.

How we use your information

• To respond to your inquiries and provide the consultations, reports, or services you request.
• To deliver materials you ask for, such as downloadable white papers.
• To operate, maintain, secure, and improve our website and services.
• To send you relevant follow-up communications, which you can opt out of at any time.
• To comply with legal obligations and protect our rights, property, and clients.

How we share information

We do not sell your personal information. We share information only as needed with trusted service providers who help us operate our site and business (such as our hosting, form, and analytics providers), when required by law or legal process, or to protect the safety, rights, and property of Cyber Secure Group, our clients, or others.

Client data processed through our services

This policy covers information collected through this website. Separately, when we deliver security and support services to a client, that client remains the “data controller” for the information we process on their behalf. Cyber Secure Group acts as a service provider, safeguarding that data under our Service Description and a CPRA-compliant Data Processing Addendum. The client is responsible for the legality of the data it stores and for its own CCPA/CPRA compliance obligations, including any required annual audits.

Cookies and analytics

We use cookies and similar technologies to keep the site functioning, remember preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings, though some features of the site may not work as intended without them.

Data retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to maintain our business records, and to comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, ask that we correct or delete it, and opt out of certain uses. California residents have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, the right to delete, and the right to opt out of the sale or sharing of personal information, which we do not engage in. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Security

Security is the core of what we do. We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Children’s privacy

Our website and services are intended for businesses and professionals and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Cyber Secure Group
5424 Sunol Blvd, Suite 10-408
Pleasanton, CA 94566

(925) 475-8890